How Do I Return My JBL Headphones [Explained]

Fact-Checked

Updated on December 10, 2022

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If you have received a damaged or defective consumer durable item or a non durable item, please report this to our Customer Service team by calling 1800 102 0525 or by sending an email to [email protected]. Our team will help you to troubleshoot the issue and, if necessary, will replace or refund the product.

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First things first

If you are not satisfied with your purchase, you may return your product within 30 days of the purchase for a full refund. To return your product, please follow these instructions:

Contact our customer service team at 877-JBL-CARE (877-525-2673) nd explain your situation.
Ship the product back to us in its original packaging and include the receipt or proof of purchase.
We will process your return and issue you a refund within a few days.

Can You Return JBL Headphones

When returning an item, you must first contact customer service to obtain a return authorization number. You will then need to package the product securely and send it back to:

JBL

Attn: Returns

PO Box 459

Fremont, CA 94538

Please note that the product must be in the same condition as when it was delivered to you. We cannot process a return if the product has been modified in any way.

If you received a defective product, please contact customer service immediately to arrange for a return authorization number and to have the product replaced.

How Can I Replace My JBL Headphones

If you have a set of JBL headphones and they stop working, the best way to get them fixed is to go to a service center. The service center will be able to fix them and may even be able to give you a new set of headphones.

Can We Exchange Headphones on Amazon

If you are returning a headphone or a speaker, the used product should be in good condition and the same as when you originally bought it. The used product should not be broken, damaged, or tampered with. The used product should match the details entered when placing the order (with Exchange) nd will be validated by the delivery associate.

Where Is the Serial Number on JBL Headphones

On most JBL headphones, the serial number is printed on the back of the headband near the spot where the headband meets the earcup. The number is about 1/4 inch tall and is white. JBL headphones usually have a one-year warranty.

What Do I Do if I Lost My Jlab Headphones

If you lose your JLab headphones, you can go to the JLab website and purchase a single replacement earbud for the right and left. You can even get a new case.

Does JBL Headphones Have a Battery

The battery in the JBL 500bt bluetooth wireless headphones is a rechargeable lithium polymer battery. It is 23% higher than the original battery and helps to prolong the using time of the headphones.